A 20% non-refundable or transferable deposit and a letter of confirmation is required at time of booking. By payment of a deposit you are accepting our terms and conditions.
Final Payment should be made at least 3 working days before the actual dinner service. Lynn Hilditch Catering reserve the right to charge interest if payment does not meet these terms.
Payment can be made by cheque, bank transfer or cash.
Delivery is free of charge within 15 miles radius of Penrith, all further distances require a minimum of £ 25 payment.
Any cancellations must be made 7 working days before the date of event. In the event of a cancellation that does not meet this criteria, any costs incurred by us will be charged to the client.
Lynn Hilditch Catering prices are based on a minimum of 14 guests. For functions less than 14 guests a surcharge will be applied
Prices may be increased if the numbers originally quoted for drop by more than 10%.
For weddings and large functions we require 28 days notice for final numbers. We do need confirmation of any vegetarian or special dietary requirements at this point.
ALLERGIES! Lynn Hilditch Catering will not be held responsible for illness or injury resulting from the non-disclosure of allergies/dietary requirements by the client
Lynn Hilditch Catering reserve the right to cancel, alter or delay any booking/event without refund where forced to do so by circumstances beyond our control, such as serious illness, severe weather or any circumstances which would subject the Company or any of its employees or any of its participants to danger.
All breakages and loss of equipment are charged at cost.
Any client’s wine in storage for chilling or whilst being transported is not covered under our insurance.
All our menus are subject to the seasonal availability of certain items.
KITCHEN REQUIREMENTS: If Lynn and her team are coming to your home to serve then the kitchen which Lynn is going into must be clean and ready to use – They should not be expected to have to clean up before they start. This includes having clean crockery and cutlery and that there is adequate space in the fridge for food on arrival.
STAFF – waiting on staff and / or bar staff as and when required, will be on site to clean and polish cutlery and glasses, set up the dining room to your seating plan, help Lynn clean up and wash up as the night goes on.
The waiting staff do not served alcohol.
For up to 14 people Lynn will bring 1 member of staff
For over 14 people Lynn will bring two members of staff
STAFF PAYMENT*: Please understand that payment is £47 per member of staff for anything up to a 4 hour period – Over 4 hours is to be paid extra at a rate of £12.50 per hour per member of staff. Staff payment is to be paid in cash to each member of staff on the night. If you require us to provide Bar staff to serve your own alcohol then they are to be paid at £12.50 per hour per person.
* Updated June 2019
STAFF PAYMENT: Is in addition to your menu charge.
ALCOHOL: Any alcohol required must be supplied by the client. Lynn Hilditch Catering does not supply alcohol.